I thought the "ticket counter" might be able to help, so I headed upstairs as Jonathan headed to security. The agent was understanding, but could only offer a supposedly secret customer service number as help. I called on the way home and, after about a thirty minute wait, connected with the first of two agents that made the whole thing fairly painless, even telling me to take my time to make a decision. We called back in later in the evening and rebooked for tomorrow.
photo posted by matt in Saturday, March 19, 2022